Terms & Conditions

Please read.

Arrival times: Whilst we always endeavour to arrive when we say we will, we cannot guarantee against delays (particularly London congestion). We do not offer discounts for late arrival.

Changes in items and numbers: London Van Man Removals reserves the right to charge extra for additional items that weren’t included in the original quote.

Parking: It is the customer's responsibility to make sure adequate parking arrangements have been made. If suitable please arrange for a parking bay suspension or have the appropriate parking ticket pre-ordered. Any fines will be added to the final bill.

Packing: Please make sure all items are safely packed. Glass items must be bubble wrapped. Boxes must not be over packed and ideally not half-empty, as this also leads to damage. Packing materials supplier.

Cancellation:  A cancellation fee of 50% is charged for all jobs cancelled within 72 hours of the move.

Please note: We are reasonable people. When it comes to unforeseen circumstances we understand that some things are out of your and our control. However, we do ask that you think about every eventuality beforehand and inform us accordingly. For example, is the estate agent going to be there? Have you already withdrawn the cash payment? Will the sofa fit up the stairway or will a window need to come out?

London Van Man Removals